- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Spain (coordinated with Kamphaeng Phet)
- Services used
- real estate and land matters + family law (marriage, divorce, children) + debt recovery and execution of judgment
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in Spain in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · more than one working week because several certification layers follow one another
- What mattered most to the client
- flexibility when the applicant is in another province or abroad