- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: Singapore (coordinated with Uthai Thani)
- Services used
- real estate and land matters + family law (marriage, divorce, children) + notarial certification
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in Singapore in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return