- Client profile
- Student applying to study abroad · the institution deadline drives the timeline · Location: Songkhla Province
- Services used
- specialist court and medical interpreting + NAATI certified translation
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in South Africa in the required format.
- What we did
- report the status at each stage until the final handover
- prepare the translation using the official names the authorities themselves use
- draft a power of attorney that covers every step to be handled on the client's behalf
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared