- Client profile
- Student applying to study abroad · the institution deadline drives the timeline · Location: South Africa (coordinated with Surat Thani)
- Services used
- specialist court and medical interpreting + family law (marriage, divorce, children)
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in South Africa in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- prepare the translation using the official names the authorities themselves use
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return