- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Portugal (coordinated with Prachuap Khiri Khan)
- Services used
- specialist court and medical interpreting + family law (marriage, divorce, children) + student visa applications
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in Portugal in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- prepare the translation using the official names the authorities themselves use
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- flexibility when the applicant is in another province or abroad