- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Samut Sakhon Province
- Services used
- specialist court and medical interpreting + employment law matters
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Portugal in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- prepare the translation using the official names the authorities themselves use
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return