- Client profile
- SME owner · several corporate documents are required at the same time · Location: the United States (coordinated with Loei)
- Services used
- specialist court and medical interpreting + wills and succession + real estate and land matters
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in the United States in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- book queue slots so that the document flow matches the client's own deadline
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return