- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Surin Province
- Services used
- specialist court and medical interpreting + real estate and land matters + family law (marriage, divorce, children)
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in India in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them