- Client profile
- Student applying to study abroad · the institution deadline drives the timeline · Location: Mexico (coordinated with Prachuap Khiri Khan)
- Services used
- student visa applications + family law (marriage, divorce, children) + NAATI certified translation
- Challenge
- The signatory was in a different province from the filing office — the task was to make this set usable by the receiving authority in Mexico in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- prepare the translation using the official names the authorities themselves use
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain