- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Japan (coordinated with Maha Sarakham)
- Services used
- student visa applications + Thai citizenship and permanent residence + criminal defence matters
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in Japan in the required format.
- What we did
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared