- Client profile
- SME owner · several corporate documents are required at the same time · Location: Roi Et Province
- Services used
- student visa applications + family law (marriage, divorce, children)
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in the Netherlands in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them