- Client profile
- SME owner · several corporate documents are required at the same time · Location: the United States (coordinated with Phuket)
- Services used
- student visa applications + family law (marriage, divorce, children) + criminal defence matters
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in the United States in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared