- Client profile
- SME owner · several corporate documents are required at the same time · Location: the United States (coordinated with Chumphon)
- Services used
- student visa applications + family law (marriage, divorce, children)
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in the United States in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- draft a power of attorney that covers every step to be handled on the client's behalf
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them