- Client profile
- Company with foreign shareholders · documents must be coordinated across countries and languages · Location: Phra Nakhon Si Ayutthaya Province
- Services used
- visa applications + family law (marriage, divorce, children)
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Sweden in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- scan and archive every version with the date of each step recorded
- prepare the translation using the official names the authorities themselves use
- draft a power of attorney that covers every step to be handled on the client's behalf
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad