- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: India (coordinated with Maha Sarakham)
- Services used
- visa applications + franchise law work
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in India in the required format.
- What we did
- report the status at each stage until the final handover
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them