- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Phuket Province
- Services used
- visa applications + MFA consular legalisation + accounting and financial statement work
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Hong Kong in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- flexibility when the applicant is in another province or abroad