- Client profile
- Employee relocating between countries · the receiving employer prescribes the exact format · Location: South Africa (coordinated with Lampang)
- Services used
- visa applications + certified translation
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in South Africa in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- prepare the translation using the official names the authorities themselves use
- draft a power of attorney that covers every step to be handled on the client's behalf
- report the status at each stage until the final handover
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain