- Client profile
- Employee relocating between countries · the receiving employer prescribes the exact format · Location: Pattani Province
- Services used
- wills and succession + family law (marriage, divorce, children)
- Challenge
- The old document no longer matched the current format requirements — the task was to make this set usable by the receiving authority in Czechia in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- scan and archive every version with the date of each step recorded
- report the status at each stage until the final handover
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them