- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Trat Province
- Services used
- wills and succession + student visa applications + family law (marriage, divorce, children)
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in Japan in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- scan and archive every version with the date of each step recorded
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return