- Client profile
- Company with foreign shareholders · documents must be coordinated across countries and languages · Location: Phetchaburi Province
- Services used
- wills and succession + Thai citizenship and permanent residence
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Austria in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- draft a power of attorney that covers every step to be handled on the client's behalf
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared