- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: Saudi Arabia (coordinated with Pathum Thani)
- Services used
- wills and succession + family law (marriage, divorce, children)
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Saudi Arabia in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · more than one working week because several certification layers follow one another
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared