- Client profile
- SME owner · several corporate documents are required at the same time · Location: Phra Nakhon Si Ayutthaya Province
- Services used
- wills and succession + litigation and dispute resolution + family law (marriage, divorce, children)
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in New Zealand in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them