- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Spain (coordinated with Buri Ram)
- Services used
- accounting and financial statement work + Thai police clearance certificates + contract drafting and review
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Spain in the required format.
- What we did
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return