- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Chai Nat Province
- Services used
- Thai civil registration and government paperwork + student visa applications
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in Italy in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return