- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Norway (coordinated with Ratchaburi)
- Services used
- Thai civil registration and government paperwork + document legalisation and apostille
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in Norway in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return