- Client profile
- Company with foreign shareholders · documents must be coordinated across countries and languages · Location: Phra Nakhon Si Ayutthaya Province
- Services used
- Thai civil registration and government paperwork + Thai citizenship and permanent residence
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Switzerland in the required format.
- What we did
- report the status at each stage until the final handover
- book queue slots so that the document flow matches the client's own deadline
- draft a power of attorney that covers every step to be handled on the client's behalf
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain