- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Nakhon Ratchasima Province
- Services used
- Thai civil registration and government paperwork + MFA consular legalisation + family law (marriage, divorce, children)
- Challenge
- The signatory was in a different province from the filing office — the task was to make this set usable by the receiving authority in Australia in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad