- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Nakhon Phanom Province
- Services used
- Thai civil registration and government paperwork + full-service legal and document certification
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in China in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad