- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Surin Province
- Services used
- Thai civil registration and government paperwork + family law (marriage, divorce, children)
- Challenge
- The signatory was in a different province from the filing office — the task was to make this set usable by the receiving authority in India in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain