- Client profile
- Employee relocating between countries · the receiving employer prescribes the exact format · Location: Phichit Province
- Services used
- Thai civil registration and government paperwork + family law (marriage, divorce, children)
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in South Africa in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- draft a power of attorney that covers every step to be handled on the client's behalf
- report the status at each stage until the final handover
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them