- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Chai Nat Province
- Services used
- Thai civil registration and government paperwork + accounting and financial statement work
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in China in the required format.
- What we did
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad