- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Satun Province
- Services used
- Thai citizenship and permanent residence + family law (marriage, divorce, children) + Thai civil registration and government paperwork
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in Israel in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them