- Client profile
- Employee relocating between countries · the receiving employer prescribes the exact format · Location: South Africa (coordinated with Pattani)
- Services used
- Thai citizenship and permanent residence + NAATI certified translation + family law (marriage, divorce, children)
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in South Africa in the required format.
- What we did
- report the status at each stage until the final handover
- prepare the translation using the official names the authorities themselves use
- draft a power of attorney that covers every step to be handled on the client's behalf
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain