- Client profile
- SME owner · several corporate documents are required at the same time · Location: Phatthalung Province
- Services used
- MFA consular legalisation + family law (marriage, divorce, children)
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in the United Kingdom in the required format.
- What we did
- confirm the receiving authority's requirements before starting any certification step
- have a second reviewer proofread the translation independently of the translator
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return