- Client profile
- Thai–foreign married couple · documents are needed on both the Thai and the destination side · Location: Pathum Thani Province
- Services used
- MFA consular legalisation + family law (marriage, divorce, children)
- Challenge
- The signatory was in a different province from the filing office — the task was to make this set usable by the receiving authority in Singapore in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- scan and archive every version with the date of each step recorded
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · about one working week, depending on the intake cycle
- What mattered most to the client
- flexibility when the applicant is in another province or abroad