- Client profile
- Employee relocating between countries · the receiving employer prescribes the exact format · Location: Nong Bua Lam Phu Province
- Services used
- MFA consular legalisation + family law (marriage, divorce, children)
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in South Africa in the required format.
- What we did
- report the status at each stage until the final handover
- prepare the translation using the official names the authorities themselves use
- draft a power of attorney that covers every step to be handled on the client's behalf
- Outcome and indicative timeline
- the client was able to file within the planned timeframe · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them