- Client profile
- Thai national living overseas · relies on a relative in Thailand acting under a power of attorney · Location: Chanthaburi Province
- Services used
- MFA consular legalisation + family law (marriage, divorce, children)
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Sweden in the required format.
- What we did
- report the status at each stage until the final handover
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · several working days, depending on the queue at the authority
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared