- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Lampang Province
- Services used
- contract drafting and review + Thai police clearance certificates + Thai citizenship and permanent residence
- Challenge
- The previous copy was too faint for the seal to be read — the task was to make this set usable by the receiving authority in New Zealand in the required format.
- What we did
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- clear steps and knowing in advance what has to be prepared