- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Chiang Rai Province
- Services used
- criminal defence matters + specialist court and medical interpreting
- Challenge
- The source document was in a third language and needed a double translation — the task was to make this set usable by the receiving authority in China in the required format.
- What we did
- review each original document and produce a checklist of what to fix before filing
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain