- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Prachin Buri Province
- Services used
- criminal defence matters + family law (marriage, divorce, children)
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in Spain in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- sequence the certification chain correctly without skipping a required step
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the set was accepted by the receiving office without a repeat filing in the same round · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain