- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: New Zealand (coordinated with Phang Nga)
- Services used
- debt recovery and execution of judgment + tax advisory work + family law (marriage, divorce, children)
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in New Zealand in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- a spare certified set was available for other authorities later on · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them