- Client profile
- Company with foreign shareholders · documents must be coordinated across countries and languages · Location: Nakhon Phanom Province
- Services used
- debt recovery and execution of judgment + NAATI certified translation + interpreting services
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in Austria in the required format.
- What we did
- sequence the certification chain correctly without skipping a required step
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- draft a power of attorney that covers every step to be handled on the client's behalf
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- plain-language reasons for each step in the chain