- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: the Netherlands (coordinated with Nong Khai)
- Services used
- debt recovery and execution of judgment + visa applications
- Challenge
- A name spelling did not match the passport and the file was returned — the task was to make this set usable by the receiving authority in the Netherlands in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- status updates without having to chase them