- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Nonthaburi Province
- Services used
- employment law matters + Thai police clearance certificates + family law (marriage, divorce, children)
- Challenge
- The same set had to serve several authorities at once — the task was to make this set usable by the receiving authority in the United States in the required format.
- What we did
- book queue slots so that the document flow matches the client's own deadline
- draft a power of attorney that covers every step to be handled on the client's behalf
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them