- Client profile
- SME owner · several corporate documents are required at the same time · Location: Australia (coordinated with Songkhla)
- Services used
- employment law matters + family law (marriage, divorce, children)
- Challenge
- The translated name of an authority did not match its official name — the task was to make this set usable by the receiving authority in Australia in the required format.
- What we did
- draft a power of attorney that covers every step to be handled on the client's behalf
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- have a second reviewer proofread the translation independently of the translator
- Outcome and indicative timeline
- the documents matched the format specified by the receiving authority · several working days, depending on the queue at the authority
- What mattered most to the client
- flexibility when the applicant is in another province or abroad