- Client profile
- Retired foreign resident · documents are renewed on a yearly cycle · Location: Phang Nga Province
- Services used
- employment law matters + full-service legal and document certification
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in Saudi Arabia in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- have a second reviewer proofread the translation independently of the translator
- scan and archive every version with the date of each step recorded
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- status updates without having to chase them