- Client profile
- Foreign resident in Thailand · needs a bilingual set with an English explanation · Location: Nakhon Si Thammarat Province
- Services used
- family law (marriage, divorce, children) + Thai citizenship and permanent residence
- Challenge
- There was a fixed filing date at the receiving authority — the task was to make this set usable by the receiving authority in Ireland in the required format.
- What we did
- have a second reviewer proofread the translation independently of the translator
- draft a power of attorney that covers every step to be handled on the client's behalf
- report the status at each stage until the final handover
- confirm the receiving authority's requirements before starting any certification step
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return