- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Nakhon Phanom Province
- Services used
- family law (marriage, divorce, children) + accounting and financial statement work + interpreting services
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in Australia in the required format.
- What we did
- prepare the translation using the official names the authorities themselves use
- compare the spelling of names against the passport and the main reference documents
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · about one working week, depending on the intake cycle
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return