- Client profile
- Thai national working full time in Thailand · cannot attend offices during working hours · Location: Bangkok Province
- Services used
- family law (marriage, divorce, children) + MFA consular legalisation
- Challenge
- The receiving authority asked for a recently issued document — the task was to make this set usable by the receiving authority in the Netherlands in the required format.
- What we did
- scan and archive every version with the date of each step recorded
- prepare the translation using the official names the authorities themselves use
- sequence the certification chain correctly without skipping a required step
- review each original document and produce a checklist of what to fix before filing
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- detailed checking before filing to reduce the chance of a return