- Client profile
- Family with a minor child · parental consent documents are part of the set · Location: Spain (coordinated with Udon Thani)
- Services used
- family law (marriage, divorce, children) + wills and succession
- Challenge
- It was unclear whether an apostille or embassy legalisation applied — the task was to make this set usable by the receiving authority in Spain in the required format.
- What we did
- compare the spelling of names against the passport and the main reference documents
- confirm the receiving authority's requirements before starting any certification step
- scan and archive every version with the date of each step recorded
- book queue slots so that the document flow matches the client's own deadline
- Outcome and indicative timeline
- the risk points were corrected before filing, which reduced the number of revision rounds · several working days, depending on the queue at the authority
- What mattered most to the client
- plain-language reasons for each step in the chain